How a two-person global comms team at Hays produces studio-quality video for 13,000+ employees worldwide

The challenge

Hays is one of the world's largest specialist recruitment companies, operating across dozens of markets. Its internal communications function spans a global team and regional leads across the US, UK, EMEA, APAC, and DACH — all working together to keep a worldwide workforce connected, informed, and culturally aligned.

Running major company-wide initiatives without room for travel, studio time, or production crews means the challenge is consistent: producing content that feels polished and authentic, at the pace and scale a global business demands — and doing it in a way that works for every region, not just headquarters.

The solution: Riverside as the global capture layer

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Riverside sits at the centre of how the Hays internal comms network produces and coordinates content. The global team uses it to set the pace — running major initiatives, capturing leadership communications, and producing campaign content that regional teams can take and adapt for their own markets.

For one major company-wide initiative, the global team used Riverside as the capture layer for a professionally produced film: recording colleagues across every region and handing the footage to an external agency for final production. The result went beyond internal channels and was shared publicly on LinkedIn, to strong engagement and company-wide acclaim.
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For initiatives that span multiple regions simultaneously, async recording links remove the biggest logistical hurdle: colleagues record their contributions on their own schedule, across every time zone, with footage landing straight in the dashboard — no live coordination required.

How Hays uses Riverside

Why it works for a lean global team

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What makes Hays' use of Riverside distinctive is how well it scales across a distributed team structure. The global centre and regional teams operate with real autonomy — each producing content that works for their context — while staying coordinated around shared campaigns and initiatives. Riverside makes that model practical: a common platform that's accessible and flexible enough for teams at every level, without requiring specialist skills or equipment.

The result is a comms network that punches well above its weight — producing content that resonates across a global business, gets picked up regionally, and is compelling enough to share externally.